Service
Software Maintenance and Support
Software maintenance and support keeps live systems secure, updated and fixed after launch. We provide defect resolution, framework upgrades, performance tuning, monitoring and a response process, including for systems we did not originally build.
What you get with software maintenance and support
- Bug fixing and enhancement backlog
- Framework and dependency upgrades
- Monitoring and incident response
- Monthly reporting
How the work runs
- 01
Discovery
We map your processes, users and systems and agree scope, risks and success measures.
- 02
Design
Architecture, data model and interface flows are prototyped and reviewed with you.
- 03
Build
Iterative releases with demos, code review and automated tests.
- 04
QA
Functional, regression and security testing before every release.
- 05
Launch
Deployment, data migration, training and a monitored go-live.
- 06
Support
Maintenance, upgrades and enhancements after launch.
Technology
- ASP.NET Core
- C#
- SQL Server
- Azure
Common industries: Retail and eCommerce, Government and Enterprise.
Frequently asked questions
›What is included in software maintenance and support?
Typical deliverables are: bug fixing and enhancement backlog; framework and dependency upgrades; monitoring and incident response; monthly reporting. The exact scope is agreed after a short discovery phase.
›How much does software maintenance and support cost?
Cost depends on scope, integrations, number of users and compliance needs. After discovery we provide a fixed estimate or a time-and-material plan with written assumptions so you can compare options before committing.
›How long does software maintenance and support take?
Timelines vary with scope. We split work into milestones and release working software early, so you can validate direction before the full build is complete.
›Which technologies will you use?
For this service we typically work with ASP.NET Core, C#, SQL Server, Azure. We choose the stack to fit your existing systems and your team's ability to maintain it.
›Do you provide support after launch?
Yes. We offer maintenance and support plans covering bug fixes, upgrades, monitoring and enhancements, and we hand over documentation so you are never locked in.
Ready to start with software maintenance and support?
Send us a short brief and we will reply within one business day.