This policy explains what personal data InvoZeal Technologies (InvoZeal, we, us) collects through invozeal.com, why we collect it, and the choices you have.
Who we are
InvoZeal Technologies is a software company based in Dubai, United Arab Emirates, with a delivery team in Pakistan. We act as the controller of personal data collected through this website.
Data we collect
Enquiry forms: your name, email address, optional phone number and company, the service you are interested in, budget and timeline, your message, and any file you attach.
Technical data: IP address (stored only in hashed or truncated form for abuse prevention), browser and device type, pages viewed and referrer.
Analytics data: if you accept analytics cookies, we use Google Tag Manager, Google Analytics 4 and Microsoft Clarity (session replay and heatmaps, with form fields masked) to measure and improve how the site is used. We do not send your name, email, phone number or message text to analytics tools.
Why we use your data
To respond to your enquiry and prepare proposals (performance of steps before entering a contract, or your consent).
To keep the website secure and prevent spam (legitimate interests).
To understand and improve website performance and marketing effectiveness (consent, where analytics or marketing cookies are used).
Sharing and processors
We do not sell personal data. We use service providers that process data on our behalf, including website hosting, email delivery, and Google for analytics and tag management. Data may be processed outside your country, including outside the UAE and the European Economic Area, with appropriate safeguards.
Retention
Enquiries are kept for as long as needed to handle your request and our legitimate business records, and are reviewed and deleted when no longer needed. Analytics data is retained according to the retention settings configured in our analytics account.
Your rights
Depending on where you live, including under the UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection and the EU/UK GDPR, you may have the right to access, correct, delete or restrict the use of your personal data, to object to processing, to withdraw consent at any time, and to complain to a data protection authority.
To exercise these rights, contact us using the details on our Contact page.
Cookies
See our Cookie Policy for details of the cookies we use and how to change your choices at any time.
Security
We use access controls, encrypted connections and role-based administration to protect personal data. No system is completely secure, and we encourage you not to send sensitive information through web forms.
Changes
We may update this policy. The date at the top shows when it was last revised.